We would like to inform you about an upcoming change in our customer service. On September 14th and 15th, network-wide training sessions for our staff at the Goethe-Jinchuang Language Course Office will take place. As a result, our customer service will be temporarily unavailable on these two days. We kindly ask for your understanding regarding any inconvenience this may cause.
We will be happy to address urgent questions and provide assistance before September 14th. Starting from September 18th, our customer service will resume its normal operation through the following channels:
- Phone: 021-3222-0316
- Email: firstname.lastname@example.org
- WeChat: goethesh
We would like to express our sincere gratitude for your understanding and patience during this period. If you have any further questions or concerns, please feel free to reach out to us at any time.
The Goethe-Jinchuang Team Shanghai